CATHERINE JENSEN

A:   Hawthorn 3122, Melbourne

      Australia

T:   0419 337 080

E:   hello@catherinejensen.com.au

MON - FRI:  7am - 10pm

SATURDAY:   8am - 5pm

SUNDAY:   Closed

HOW LONG WILL MY PRINT TAKE TO ARRIVE

As each print is made to order the time it take varies depending on how busy my printer is at the time of your purchase. It will usually take 2-3 weeks for your print to arrive. If you need something sooner, please contact me along with your order number and I will do my best to get it to you within your required time frame.

HOW ARE PRINTS SENT?

All prints are sent and registered with Australia Post, packaged in hard packs/tubes to ensure no print damage occurs in transit.

RETURNS POLICY

All items are custom made to order and returns and refunds are not accepted for a change of mind. 

 

I will replace or accept returns if the goods are delivered faulty, not as clearly described on the website or are different from a sample shown to you according to the Australian Consumer & Competition Act requirements. In the event that you receive a damaged or incorrect item, please email me within 24 hours of the delivery of your print to hello@catherinejensen.com.au with a description and photos of the damage or issue.

 

If a return is authorised to you, I'll send you a prepaid returns label to send the item back to us, which must be received in original condition and packaging.

 

Please note, if your return does not meet our Returns Policy it shall be returned to you & you will be liable for the return postage cost. This also is the case for any goods returned to us without pre-authorisation and return approval.

WHOLSALE ENQUIRIES

All prints are available for wholesale purchase. Please email me at hello@catherinejensen.com.au or give me a call on

0419 337 080 to discuss prices.

CUSTOM PRINT & FREELANCE DESIGN ENQUIRIES

Whether you are after a custom print or in need of packaging, textile or print design for your business, I would love to work with you. Please email me at hello@catherinejensen.com.au or give me a call on 0419 337 080 for a chat. 

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

 
 
  • Black Facebook Icon
  • Black Instagram Icon
  • Black Pinterest Icon
0